I suggest you ...

Make a paid "Pro" version of the app instead of using multiple in-app purchase fir premium features.

I have no problem paying for good applications but dislike the method of using in-app purchases, as they do not stay with the application if you move to a new device, have multiple devices, or even change then ROM. If you want to see money from your development efforts, make a separate paid "Pro" version in the Google Play Market, but don't nickel and dime users with multiple in-app purchases.

609 votes
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    I agree to the terms of service
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Zane RossZane Ross shared this idea  ·   ·  Admin →

    Thank you all for your wonderful feedback! I just wanted to set a few things straight.

    First, in-app purchases are tied to your Google or Samsung account, depending on which store you downloaded Papyrus from. Purchases are automatically restored or enabled by Google Play or Samsung Apps on all devices you are signed into with that account. This means, if you get a new device, have multiple devices, or need to reinstall Papyrus, you only need to purchase the premium features once (as long as you use the same account). This is true for all applications in these stores (not just Papyrus) as it is handled by Google and Samsung. Please note, however, that it can sometimes take a little while for purchases to show up on other devices or after just installing Papyrus (usually it’s instant though).

    Second, we’re always trying to figure out the best business model for us and our users so we can continue to make Papyrus the best note-taking app. We currently offer different paid features individually so users can choose what they want, rather than having one higher priced option (such as a “pro” version or single in-app purchase). Each feature we add to Papyrus is not a new paid feature. In fact, we’ve added many features to the free version of Papyrus over the past year, and we will continue to do so.

    Please feel free to continue to provide constructive feedback here about pricing models and what you would like to see!

    48 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      Submitting...
      • Brian GackenbachBrian Gackenbach commented  · 

        I initially agreed with this suggestion of a comprehensive paid version, but after the thoughtful explanation the support team provided, now agree with them. So long as mypurchaseis tied to my Google play store account and I can simply reinstall and retain the paid features on my devices, I think the present system works fine. I flash new roms all the time and some change my device ID, so long as I can still reinstall... I an Happy.

      • Anonymous commented  · 

        Additionally, nowhere is the user given an indication of just how much the in-app purchases will cost, unless that user:
        A. has connected payment information to his Play account, and
        B. navigates through the in-app purchasing dialog to wherever that goes.

        This means users like myself, who are petrified by the concept of giving Google access to such things as their credit-cards, will never be able to even consider giving you money, regardless of how much they like the software. The possibility of being duped into a single-click payment precludes even bothering to experiment on a temporary basis or asking a friend who has such connectivity to check it for us - the friend (assuming the one-click possibility of in-app purchasing is real) would have to download the free version even to check, and then would get stuck with a nontransferrable paid copy. At the very least you ought to specify the price a user will be paying on the premium-feature-go-to screen, and for transparency's sake make the costs of these options plain on the Play app page.

      • Aaron BoushleyAaron Boushley commented  · 

        I think some clarity around what is in the pipeline and how you plan to monetize it would be nice.

        To avoid the sense of nickel and diming, it might also be nice to have a $20 (or so) get it all kind of bundled version.

        That said I think the in app purchases are great. I was able to use the app, like really use it and know it wasn't going to expire from a trial use it before I had to pay any money into it. And honestly I'm all for encouraging ongoing development.

      • NicoleNicole commented  · 

        I would disagree with this idea. I like that don't/won't have to play for features that I wouldn't use. So long as the purchases are available across all devices and don't disappear should the app be reinstalled.

      • Anathmatician Anathmatician commented  · 

        If I might offer a dissenting opinion, I think a lot of apps end up having pretty limited functionality because the fixed price of between 2 and 5 £ does not reflect the cost of ongoing development or provide the right incentives to the developers. The in app paid model would have advantages in that users could buy only the functionality they want, and that there would be a continual flow of would cool new features that would significantly extended the functionality of the application. And for people who just want to try the app, or are happy with the basic functions, the basic app would still be free.

      • Squid TeamAdminSquid Team (Squid Team, Steadfast Innovation, LLC) commented  · 

        Thanks for your feedback!

        First, in-app purchases made through Google Play are available across devices (new devices, multiple devices, new ROM, etc) as long as you're using the same Google account. When re-installing the app, existing purchases will be retrieved from Google Play. Unfortunately, Samsung's policy on this is different from Google. On Samsung Apps, purchases are tied to a specific device. If you've made a purchase on Samsung Apps and would like to switch to Google Play, please contact us.

        Second, we are always evolving our business model, trying to figure out the best way to make Papyrus profitable so we can continue to improve it and provide as much functionality as possible for free. Unfortunately, we currently don't think providing a single paid version for a small fee is a sustainable solution, especially for the type of advanced functionality we're working on. I'm not just talking about engineering costs, but "third party" costs of using technology developed by other companies.

        We welcome your feedback, questions, and concerns in this area!

      • christophechristophe commented  · 

        Same here.
        I want the premium options but don't want in-app purchases :
        - I want it on all my devices
        - Don't want to lose them if I change my device
        - Don't want to pay for each new features (cloud, tools, what else ?)

        Give us a "pro" version please

      1 3 Next →

      Feedback and Knowledge Base